Excellence in Customer Experience Award

This award recognises 18–35-year-olds who can demonstrate they deliver industry-leading standards of service, give evidence on how they exceed customer expectation, and the impact of their customer experience on business performance.

Who is the award for?

Young workers who excel in customer-facing roles
Employees able to demonstrate how they have overcome challenges to exceed customer expectations
A young worker who can demonstrate how they have followed – and in some cases exceeded – their workplace’s customer service strategy

2024 shortlisting

Winner

Hayley Cousins – Loughborough College

Finalists

Benjamin Wileman – Select Car Leasing East Midlands
Elliot Pipes – Sort Legal
Daniel Burke – Delta 74 Private Investigations Ltd
Hayley Cousins – Loughborough College
Jack Marshall – Select Car Leasing East Midlands
Jenny White – Rosie May Foundation / Think Pink
Jessica Kelleher – Halborns Limited
Matthew Robinson – RBC Brewin Dolphin
Nicole Perkins – Futures Housing Group
Loredana Budhan – Rosie May Foundation / Think Pink
Stephen Atkinson – Longbow Venues
Rebecca Cliff – Nottingham Trent University
Thomas Shaw – Shaw Spark Electrical and Property Services

Excellence in Customer Experience Award